Try for freeTry free
Catalog
Messengers & social

Instagram Direct

Messages and comments become requests

For many businesses Instagram is the storefront and the first contact. Direct messages and comments turn into requests in the CRM: no inquiry gets lost, and the reply goes out from the client card.

How it works

  1. 01ConnectFrom your CRM account, in the apps section — no developer needed.
  2. 02Set upFor your process: routing, owners and team permissions.
  3. 03WorkEvery message, call and data point lands in the client card.

What it does

  • Direct messages in a shared request feed
  • Conversations linked to the deal and the client