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Integrations marketplace

All your channels and services —in one CRM

Telephony, messengers and AI skills connect as apps right from your CRM account. Chats and calls land in the client card.

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Apps and AI skills: 26
Built-in integrations: 5

Apps you switch on in your workspace

AI skills, reports, SMS campaigns and other tools. A workspace admin turns them on in the Marketplace section.

SkillsAI Assistant ProAI actions with confirmation in Emy AI: create a task or a deal, assign an owner.Billed monthly per skill, within Emy AI. First 3 days are free.
SkillsAI IVRAn inbound call builder: greeting and voice menu, routing to an employee, a department or a queue, voicemail and requests in the CRM. You assemble the flow with the mouse, no developer needed.Free — no subscription fee and no charge for voicing. Call minutes are paid to your SIP provider. Uzbek and Kazakh voices need your own Azure key — that usage is billed by Azure.
SkillsAI InsightsAI reviews every call: a short summary of the conversation, tips for the manager and a score against the supervisor's criteria. Transcription is already included — no separate subscription needed. Plans are priced by minutes analysed per month.Billed by the minutes of reviewed calls. The free plan is 200 minutes a month; beyond that, plans for 1,000, 2,500 and 5,000 minutes. Out of minutes — top up with a 1,000-minute pack for $7.
SkillsAI Sales AnalystA sales analyst inside Emy AI: deals at risk, stalled leads, counts and a breakdown by manager — always within your permissions.Billed monthly per skill, within Emy AI. First 3 days are free.
SkillsAI TranscriptionAutomatic transcription of call recordings: speech becomes text (Russian and Uzbek, including both mixed in one conversation). Two-track “manager / client” transcript. Search by meaning across conversations works together with the AI Insights skill. Plans are priced by minutes transcribed per month.Billed by transcription minutes. A free plan is available (200 minutes a month); beyond that, plans by minute volume.
SkillsAI replies in chatA “Suggest a reply” button in the client chat: AI reads the conversation and the card, then offers up to three replies in the client's language. The manager picks one, edits it and sends it.Billed monthly per skill, within the shared Emy AI credits. No limit on the number of suggestions. First 3 days are free.
SkillsAI client searchFind and filter clients in plain language: who hasn't been called in a while, calls over a period, who was interested in a given request (from calls, comments and chats) — always within the user's permissions.Billed monthly per skill, within Emy AI. First 3 days are free.
SkillsSmart RoutingSmart routing for inbound calls: the call reaches the right employee on its own. Rules by number prefix, incoming line, hours and weekdays, VIP status, an open deal, the source, the funnel stage or a number from the database. If nobody answers, a fallback step sends the call to a department, a queue or an external number. No limit on the number of rules.Free. Unlimited number of rules.
SkillsOutbound dialerAn operator dialer: outbound campaigns over your CRM company base. Progressive, Power dial (several lines per operator — connections come N times faster) and Predictive (the dialing pace adjusts itself) modes, retry counts and intervals, scheduling, a report on every attempt.Free — you only pay for your telecom carrier's minutes.
SkillsCard summaryAI turns the card's history — calls, chats, notes — into a short brief: who the client is, what was agreed, the risks and the next step. Handy when handing clients over or getting up to speed fast.Billed monthly per skill, within the shared Emy AI credits (other AI features spend them too). No limit on the number of summaries. First 3 days are free.
ToolsAI Call analyticsManager call dashboard: ranking, calls, talk minutes, clients and answered % — with a period filter and sorting by any metric.Free — there's no separate charge for the app.
ToolsQR PlatformDynamic QR codes: one link — change the target without reprinting, with scan stats.Connecting is free; creating codes requires a paid plan: 5,000 codes, 15,000 codes per month or unlimited. Payment is monthly and is charged to the account balance. Deleting a code doesn't give it back to the limit. Without a plan you can't create new codes, but already-created ones keep working.
ToolsReconnectWhatsApp, Telegram and other messengers inside the CRM: chat, history on the card, contact and deal sync.Connecting in the CRM is free. Channels are paid under the Reconnect plan: the price is per channel per month. A channel is one connected number or account: two WhatsApp numbers count as two channels. Plans differ in the monthly limit of dialogs and voice messages and the right to message a client first — INBOX doesn't have it.
ToolsemyMeetVideo meetings with clients and colleagues straight from the CRM: the «Conference» button on a customer card sets up the meeting and copies the link for the client. A guest joins by link without installing anything and without an account. The manager runs the meeting as moderator and ends it with one button.Free — there's no separate charge for the app. Transcription and summary work for recordings up to about 55 minutes; for a longer meeting only the audio stays in the feed.
ToolsBusiness processesChains of «condition → action» steps over a record that the client builds themselves and launches via API (record id + process id). They change fields, create tasks, send messages — without code or robots.Free — there's no separate charge for the app.
ToolsBonus systemLoyalty program: every purchase credits bonus points to the contact and the company — a percentage of the purchase amount. The balance shows in the card header.Free — there's no separate charge for the app.
ToolsProposal generatorA “Create proposal” button on the company card: AI gathers the client's history and drafts a commercial proposal — you can edit it and save it to the feed. The prompt text is configured in the app.Free as an app. Generating and refining quotes spends the shared Emy AI credits (other AI features spend them too).
ToolsCompany requestsA “Request companies” form: an employee takes companies from the shared pool by filters.Free — there's no separate charge for the app.
ToolsMy CallsCalls from your employees' mobile phones inside the CRM: the Android app sends over call history and recordings. Connect it, add a phone and activate it by link — the calls show up on the cards.Billed per connected phone per month, charged right away when the phone is added; there is no trial period. The app works on Android only (5+).
ToolsSurvey sheetsTechnical questionnaires filled in step by step: a template per equipment type, a shared field library, edit history and automatic document generation from your own .docx files. Set up without a developer.Free — there's no separate charge for the app.
ToolsSMS via eskiz.uzA “Send SMS” button on the cards: pick a number and a text template, and the SMS goes out through eskiz.uz. Templates and access are configured in the app.The app is free; the SMS themselves are paid from the eskiz.uz balance. SMS go out from eskiz's shared sender “4546” — your own sender name cannot be set in the CRM. The gateway works with Uzbekistan numbers.
ToolsCompany lookupFind counterparties by BIN/IIN/TIN or name (Kazakhstan, Uzbekistan), by UNP (Belarus, Ministry of Taxes registry) and by CUI (Romania, ANAF registry): company details (address, director, registration date, status; for Romania also Nr. Reg. Com., CAEN and VAT status) are filled in automatically.Free — there's no separate charge for the app. The data comes from open company directories: ba.prg.kz (Kazakhstan) and orginfo.uz (Uzbekistan), and for Romania from the ANAF registry.
ToolsCustom NamesRenames CRM entities to the words you're used to — name the sections your way. Hides nothing: everything stays in place. In “Configure”, enter the name in two forms — one and many; turn off or reset anytime.Free — there's no separate charge for the app.
ToolsPayroll timesheetA payroll timesheet for the accounting desk: an employee-by-day grid, a tenant dictionary of attendance codes, totals computed by the system. Forms for Moldova, Romania, Kazakhstan and Uzbekistan; printing, XLSX and CSV export, period closing with signatures. Kept by hand and works without Time tracking; when that app is installed, cells can be filled from it.Free — there's no separate charge for the app.
ToolsOffboardingDismiss an employee in one action: their companies are split evenly between the receivers you pick, chats move to the first of them, mailboxes are muted, and the employee and their login are deactivated. Contacts and deals are left untouched.Free — there's no separate charge for the app. Companies and chats are transferred; contacts and deals are not touched.
ToolsTime trackingTracks employees' working time: start and end of the day, breaks, status in the messenger, a report on hours worked. Tracking is enabled selectively — per employee and department; for everyone else the CRM works as before. During a break the CRM is covered by a blocking screen until the employee is back (this can be turned off in settings).Free — there's no separate charge for the app.

Integrations for every process

Everything that already works in emyCRM: channels, AI and services in your country.

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Open API and webhooks let you connect any service. And whatever's not there yet — we add on request: tell us what your business needs.

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14 days of the Standard plan: up to 30 employees, telephony and AI features. No card needed — try it on your own deals.

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First steps

Account createda couple of minutes, no card
Connect telephonyyou only need a SIP provider
Connect WhatsApp and Telegramapps in the marketplace
Move clients and dealsfrom Excel or another CRM — we’ll help
Invite your teamroles and access by department

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